Ideoura Ticketing
✨ 3 months free — no card required

Every support ticket, tracked, timed, and closed — automatically.

Give every department its own queue, auto-numbered tickets, and status emails that fire themselves — from submission to in-progress to closure. Built for organizations that want visibility without the manual follow-up.

Free for your first 3 months. Then a single low-cost monthly plan — no per-agent pricing games.

Live Ticket QueueIST
#TKT-ACME-0231 · IT SupportOpen
#TKT-ACME-0230 · HRIn progress
#TKT-ACME-0229 · FinanceResolved
#TKT-ACME-0228 · FacilitiesClosed
✓ Closure email sent · 09:42 AM IST

Everything a support desk needs, nothing it doesn't

Department queues, automatic ticket numbers, and an email trail your team never has to write by hand.

🏷️

Auto-numbered tickets

Every ticket gets a unique, traceable number per department the moment it's raised — no manual logs.

📧

Emails that send themselves

Submission, in-progress, resolution, and closure — every stage triggers an automatic email to the requester.

Closure that needs confirmation

Tickets don't just get marked closed — the requester approves it first, so nothing closes silently.

📊

Real-time monitoring dashboard

Tenant admins see every open, in-progress, and overdue ticket at a glance — all timestamps in IST.

🏢

Built for multi-department orgs

IT, HR, Finance, Facilities — each department gets its own queue and its own routing.

👥

Self-service employee management

Add or remove employees anytime — no waiting on us, it's entirely in your admin's hands.

🕒

Full IST audit trail

Every status change is timestamped and logged, so you always know exactly when and by whom.

🔒

Your data, isolated

Each organization's tickets, employees, and history are fully separated from every other tenant.

Live in three steps

No setup calls, no onboarding fees — you're raising tickets within minutes.

1

Register your organization

Add your company, departments, and employee list.

2

Employees raise tickets

Routed straight to the right department with a tracked ticket number.

3

Automated emails handle the rest

Every status update reaches the requester — no manual chasing.

Simple, low-cost pricing

Try everything free. Pay one flat monthly rate when you're ready — no surprise per-seat charges.

Free Trial

₹0 / first 3 months
  • Unlimited tickets
  • Unlimited departments
  • Automated email notifications
  • Full monitoring dashboard
  • Add/remove employees anytime
Start Free
Most orgs choose this

Standard Plan

₹999 / month, flat
  • Everything in the free trial
  • No per-employee or per-agent fees
  • Priority email delivery
  • Extended ticket history
  • Cancel anytime
Register & Try Free First